Conservative
Small effort, limited promotion, minimal staff training. Low friction for customers but modest uptake.
A new community-driven web and app-based customer referral platform that turns happy customers into reliable, low-cost local acquisition. Typical small local businesses can expect measurable uplift within months when the program is run well.
Estimate window: 6-12 months; outcomes depend on execution, category, and local dynamics.
These assumptions define the typical context where referral programs perform as estimated.
Small effort, limited promotion, minimal staff training. Low friction for customers but modest uptake.
Consistent promotion, staff alignment, one curated referral offer, and basic analytics - typical outcome when run well.
Multi-channel promotion, featured placement, tiered rewards, integrations with bookings/POS, iterative analytics. Best-case local network effects can exceed this long-term.
Reward both referrer and referee in ways that increase visit frequency rather than one-off discounts. Structure incentives to encourage repeat behavior and protect margins.